Customer Terms of Service
Introduction
Welcome to Barbaras Flowers Day, an eCommerce flower shop dedicated to providing beautiful floral arrangements and excellent customer service. We pride ourselves on delivering the freshest flowers with utmost care and attention to detail.
Terms and Conditions
Please read these Terms and Conditions carefully before using our website and services. By accessing and using Barbaras Flowers Day, you agree to comply with these terms and conditions.
Ordering Process
- To place an order with us, browse our website and select the desired flower arrangement or gift item.
- Add the chosen items to your cart and proceed to checkout.
- Provide accurate billing and shipping information for a seamless delivery experience.
- Confirm your order details and complete the payment process.
- Upon successful payment, you will receive an order confirmation via email.
Payment
Barbaras Flowers Day accepts various forms of payment, including credit cards, debit cards, and online payment systems. We utilize secure payment gateways to ensure your personal and financial information is protected during transactions.
Delivery
We offer prompt and reliable delivery services within the Sacramento area. Our team works diligently to ensure your order is delivered on the specified date and time. However, please note that delivery times may vary due to factors such as traffic conditions or unforeseen circumstances. In the event of any delays, we will notify you promptly.
Product Availability
While we strive to have all our featured products in stock, occasionally certain items may be unavailable due to seasonal changes or other reasons. In such cases, we will notify you and offer suitable alternatives or a refund.
Refunds and Returns
We take pride in the quality of our products and the satisfaction of our customers. If you are not entirely happy with your purchase, please contact our customer service team within 48 hours of delivery. We will work with you to resolve the issue, which may include a refund or replacement of the affected item.
Privacy Policy
At Barbaras Flowers Day, we value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. We encourage you to review our Privacy Policy to fully understand our practices.
Intellectual Property
All content on the Barbaras Flowers Day website, including text, images, logos, and designs, is the intellectual property of Barbaras Flowers Day and protected by applicable copyright laws.
Contact Us
Should you have any questions or concerns regarding our Customer Terms of Service, please do not hesitate to contact our customer service team. We are here to assist you and provide the best possible shopping experience.
Thank you for choosing Barbaras Flowers Day. We appreciate your trust in us and look forward to serving you with exceptional floral arrangements and excellent customer service.
